Crisis struck as cybersecurity giant CrowdStrike faced a reported IT outage, sending social media into a frenzy. With a 96,000% rise in negative sentiment, where did CrowdStrike go wrong?
Category: Crisis Management
Manage your social media admin list
Do you manage your social media admin list? Maybe some admins have left the company years ago. You are at risk. Check your lists now!
Community management is key for social media success
Community management is key for social media success. They can build relationships that lead to new business opportunities. AI tools and Agentic AI help too!
Do You Have The Right Social Media People?
Recruiting the right social media people is a common pursuit. It is not too late no matter how small or big your company size. Do you really want this kind of power in the hands of a junior or intern?
10 things you should be doing right now with social media
What should you be doing now with social media? Social media marketing is the use of social media platforms and websites to promote a product or service. This is my list of 10 – how many are you doing?