Maybe you might find some new tools to try from this list. Having great tools is one thing, but make sure that you set up your Twitter processes in a good way as well. Were there any essential tools that that I missed that you did not see in my list?
Having a good response management/ crisis plan will help with managing a social media problem, but will not deal with the long term cause. I have taken part in a Social Media risk assessment session, have you?
Influencers vs. Advocates. For any brand in this Social media age, identifying your Influencers is an important step. Have you identified your influencers?
Are Agencies missing the point? Have you had agency meetings which have left you wondering what else you could have done with the time?
XYDO – The news social network. This is one of the newest tools on the block, and was launched in May 2011. It looks like the Webโs Social Network for News.
The Google Sidewiki was a browser sidebar that would allow you to contribute and read information alongside any web page, well, almost any. However, many did not know anything about it, and a lot of people just ignored it altogether.
