Crisis struck as cybersecurity giant CrowdStrike faced a reported IT outage, sending social media into a frenzy. With a 96,000% rise in negative sentiment, where did CrowdStrike go wrong?
Tag: Crisis Management
10 things you should be doing right now with social media
What should you be doing now with social media? Social media marketing is the use of social media platforms and websites to promote a product or service. This is my list of 10 – how many are you doing?
Volkswagen Crisis On Social Media Hits Fever Pitch
As the Volkswagen crisis in social media hits fever pitch learn how to asses sentiment within 15 seconds, and learn about roles your crisis team could have.