Discover 5 low cost ways to do social media listening. There is always someone talking about your products or your brand so track the dialogue now!
What is next to improve customer service?
What is next to improve customer service? How can you measure and benchmark the experience? Can chatbots and customer service apps help improve the experience?
3 Steps for Big Data Visualization
Discover the 3 steps to be successful with big data visualization using command centers. Be creative, go beyond the basics, master insight based dashboards.
3 Simple Steps To Get Started With Command Centres
Command centers – 3 Simple steps to Get started. Define your social media KPIs, research your audience, and then design your dashboards. Discover insights from Vivi in this short 3 minute video.
10 things you should be doing right now with social media
What should you be doing now with social media? Social media marketing is the use of social media platforms and websites to promote a product or service. This is my list of 10 – how many are you doing?
Social Commerce Is On The Rise
Social commerce enables shoppers to use social networks to make eCommerce transactions. The number of networks entering this area is growing and they are enabling fresh new ways for the shopping experience to happen.